We’re Here to Help. Let’s Connect.
Response Time:Â Within 24 hours
Department Contacts
| Department | Best For | |
|---|---|---|
| General Inquiries | jackets@gideonsports.com | Questions, product info |
| Order Support | jackets@gideonsports.com | Order status, tracking, payments |
| Returns & Exchanges | jackets@gideonsports.com | Returns, refunds, exchanges |
| Custom Orders / Wholesale | jackets@gideonsports.com | Bespoke jackets, bulk orders |
| Repairs / Press / Careers | jackets@gideonsports.com | Repairs, media, jobs |
Visit Our Showroom
| Detail | Info |
|---|---|
| Address | Shahab Pura Road, Fateh Garh, Sialkot, Pakistan |
| Hours | Monday–Saturday: 11:00 AM – 8:00 PM |
| Sunday & Holidays | Closed |
| Parking | Free |
What to expect:Â Try on jackets, meet leather experts, pick up online orders, discuss custom designs, get styling tips.
Live Chat & WhatsApp
| Method | Details |
|---|---|
| Live Chat | Bottom right corner – Mon–Sat, 11am–8pm |
| +92 310 7123852 – Response within 2 hours |
Quick FAQs
| Question | Answer |
|---|---|
| How do I find my size? | Check Size Guide or contact us |
| How long is shipping? | Local: 3–5 days / International: 7–14 days |
| Do you accept returns? | Yes, within 14 days |
| Can I customize a jacket? | Yes – email info@echoleatherjackets.com |
| Genuine leather? | Yes (unless labeled faux/vegan) |
| International shipping? | Yes |