Your Privacy Matters. We Respect Your Data.
Quick Navigation
| Section | Topic |
|---|---|
| 1 | Information We Collect |
| 2 | How We Use Your Information |
| 3 | Sharing Your Information |
| 4 | Cookies |
| 5 | Marketing Communications |
| 6 | Data Security |
| 7 | Your Rights |
| 8 | Contact Us |
1. Information We Collect
You Provide:
-
Name, email, phone, address
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Payment info (processed securely – we don’t store full card numbers)
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Account details, order history
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Custom order measurements & design preferences
Automatically:
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IP address, browser type, device info
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Pages visited, time spent, cookies
2. How We Use Your Information
| Purpose | Details |
|---|---|
| Process Orders | Fulfill, ship, confirm purchases |
| Customer Support | Respond to inquiries, returns, repairs |
| Custom Orders | Design, measurements, approvals |
| Improve Services | Analytics, trends, new products |
| Marketing | Newsletters, offers (with your consent) |
| Legal & Security | Fraud prevention, legal compliance |
3. Sharing Your Information
We do not sell your personal information.
We share only with trusted service providers:
| Partner Type | Examples |
|---|---|
| Payment Processors | PayPal, Stripe |
| Shipping Carriers | TCS, DHL, FedEx, UPS |
| Analytics | Google Analytics |
| Marketing | Email platforms (with consent) |
4. Cookies & Tracking
| Cookie Type | Purpose |
|---|---|
| Essential | Shopping cart, login |
| Performance | Site analytics |
| Functional | Remember preferences (size, language) |
| Targeting | Relevant ads |
You can manage cookies in your browser settings.
5. Marketing Communications
Email Newsletters:
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New collections, offers, care guides
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Unsubscribe anytime via link in email
SMS Marketing (opt-in):
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Order updates, promotions
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Text STOP to opt out
6. Data Security
| Measure | Detail |
|---|---|
| Encryption | SSL for all data transmission |
| Payments | PCI-DSS compliant partners |
| Access | Only authorized personnel |
| Storage | Secure servers with firewalls |
No internet transmission is 100% secure.
7. Your Rights
| Right | What It Means |
|---|---|
| Access | Get a copy of your data |
| Rectification | Correct inaccurate info |
| Erasure | Request deletion (subject to legal obligations) |
| Restrict Processing | Limit how we use your data |
| Data Portability | Receive your data in a usable format |
| Object to Marketing | Stop direct marketing |
| Withdraw Consent | Cancel any consent given |
To exercise your rights, email jackets@gideonsports.com – we respond within 30 days.
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Order Information | 7 years (legal/tax obligations) |
| Account Info | Until account deletion |
| Newsletter Subscriptions | Until unsubscribed |
| Customer Service Records | 3 years |
9. Children’s Privacy
Our website is for adults (18+). We do not knowingly collect information from children under 13 (US) or 16 (other jurisdictions).
10. International Transfers
Your information may be transferred to servers outside your country. By using our site, you consent to this transfer.
11. Third-Party Links
Our site may link to social media, payment, or shipping partners. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this policy. Material changes will be notified via email or website notice.