Fast, Reliable Delivery. Worldwide Shipping.
Our Shipping Promise
| Promise | Detail |
|---|---|
| Fast processing | 1–2 business days |
| Secure packaging | Acid-free tissue + sturdy box |
| Reliable carriers | DHL, FedEx, UPS, TCS, Pakistan Post |
| Real-time tracking | Included with every order |
| Insurance | Included for all shipments |
Where We Ship
| Region | Countries |
|---|---|
| Domestic | All provinces, cities, and rural areas of Pakistan |
| International | USA, Canada, UK, Europe, UAE, GCC, Australia, NZ, India, Singapore, Malaysia, and 40+ countries |
Not sure? Contact jackets@gideonsports.com
Delivery Timeframes
| Location | Standard | Express |
|---|---|---|
| Pakistan (Major Cities) | 3–5 business days | 1–2 days |
| Pakistan (Other Areas) | 5–7 business days | 2–3 days |
| USA & Canada | 7–12 business days | 3–5 days |
| United Kingdom | 6–10 business days | 2–4 days |
| Europe | 7–12 business days | 3–5 days |
| UAE / GCC | 5–8 business days | 2–4 days |
| Australia / NZ | 8–14 business days | 4–7 days |
| Rest of World | 10–20 business days | 5–10 days |
Times are estimates. Customs delays may add time.
Shipping Costs
Domestic (Pakistan):
| Order Value | Standard | Express |
|---|---|---|
| Under 8500 | Rs. 199 | Rs. 499 |
| Over 8500 | FREE | Rs. 499 |
International: Calculated at checkout based on region and weight.
All shipments include insurance.
Order Processing
| Step | Time |
|---|---|
| Quality check & packing | 1–4 hours |
| Label creation | Within 24 hours |
| Carrier pickup | Daily |
| Tracking active | 24–48 hours after pickup |
Cutoff time: Orders before 2:00 PM (Mon–Fri) ship same/next day.
Custom orders: 4–6 weeks processing.
Order Tracking
How to track:
-
Click tracking link in shipping confirmation email
-
Use tracking tool on our website
-
Visit carrier website directly
Tracking statuses: Processing → Shipped → In Transit → Out for Delivery → Delivered
Signature Requirements
| Condition | Signature Required |
|---|---|
| Orders over [Amount] |  Yes |
| International shipments | Yes |
| Customer request | Yes |
| Domestic under [Amount] |  No (carrier discretion) |
If you miss delivery: 2–3 attempts, then package held at depot for pickup.
International Shipping – Customs & Duties
| Who pays customs fees? | Customer (unless DDP selected at checkout) |
|---|---|
| What are customs fees? | Import taxes, duties, brokerage fees by your country |
| Can you lower declared value? | No (illegal) |
| Customs delays? | Can add 5–20+ days |
Refused shipment due to customs fees? Refund minus shipping + return shipping + restocking fee (15–25%).
Remote Areas & PO Boxes
| Address Type | Policy |
|---|---|
| PO Boxes (Domestic) | Yes via Pakistan Post |
| PO Boxes (International) | Provide physical address |
| APO/FPO/DPO (Military) | Yes (10–20 business days) |
| Remote Areas | +2–5 days delivery time |
Lost or Damaged Shipments
If damaged:
-
Take photos of box and jacket
-
Contact us within 48 hours
-
We provide return label
-
Refund or replacement processed
If lost:
-
Check tracking and with neighbors
-
Contact us – we file carrier claim
-
Investigation: 5–10 business days
-
If confirmed lost: Full refund or replacement
Packaging Process
| Step | Material |
|---|---|
| 1 | Acid-free tissue (prevents creasing) |
| 2 | Poly bag (moisture protection) |
| 3 | Sturdy double-walled box |
| 4 | “Fragile” stickers |
| 5 | Waterproof label |
Shipping Carriers
| Carrier | Region |
|---|---|
| TCS / Leopards / M&P | Pakistan (domestic express) |
| Pakistan Post | Pakistan (domestic economy) |
| DHL Express | Worldwide (express) |
| FedEx / UPS | Worldwide (express) |
| EMS / Local Post | Worldwide (economy) |
Quick FAQs
| Question | Answer |
|---|---|
| How long until my order ships? | 1–2 business days (custom: 4–6 weeks) |
| Can I change shipping address? | Only if order hasn’t shipped yet |
| Free shipping? | Yes – domestic over [Amount] |
| Tracking not updating? | Wait 48 hours; contact us if still no update |
| Weekend shipping? | Process Mon–Fri; carriers deliver Sat (select services) |
| Not home for delivery? | Notice left – reschedule or pick up at depot |